* Added screen sharing feature
* Added support capability according to department
* 64-bit version released
* Web live support system released
* it will be able to work with web support software that will release in a short time
* Added an option that allows support staff to automatically save their correspondence in the Private message section to their computer.
* Added time information to correspondence in private message section
* Very crowded user lists loading faster.
* The Alpemix service application takes itself to the console when connected to the same computer with the windows remote desktop.
* while connected to multiple locations when the connection breaks rarely some computers may freeze.Fixed.
* A correction was made about transferring the report to Excel
* Fixed an issue with the F keyboard
* Some fixes were made about the contact list
* Multiple companies can connect sub-user based services anymore.
* Added new options to File Transfer Window: Create directory, change directory name, change folder name
* Now Alpemix enable to export user-list.
* Registered email address can be changed anymore.
* Reports have CUSTOMER NUMBER column.
* There is an option if you like to make Support ID obligatory to be able to begin for support.
* Very crowded user lists loading faster.
* After downloading service, moving or copying to C: part is not necessarry anymore.
* When internet connection has lost service application icon is still on right down.
* Remote desktop window has “Windows key + R” and “Windows key + D” functions.
* ID and PASSWORD also showing on Connection via Name/Lastname screen for any other companies usage.
* Open files couldn't be transferred while file transfer period. FIXED
* Copying from remote desktop character limitage has been raised.
* The name of (Showing username on list) installed service by group password is changable anymore.
* Installing with username instead of computer name is possible now just with a extra parameter for installing service by group password
* "Log Off" option added.
* Closing remote connection process faster now.
* Running more than 1 CMX module at the same computer have might caused some crashes. FIXED
* More than once the same .cmx downloading was causing problems like empty -logo and greetings message-. FIXED
* Contract and Information Form features have not worked while automatically login or triggering Alpemix from companies own software. FIXED
* There was an error saving Access Password on computer. SOLVED
* You can see the changes of user status when user search screen is active.
* Remote connection offer can be rejected as closing chat screen anymore.
* And many minor improvement
* Alpemix 64 bit ( x86 ) Pardus, Ubuntu
* File Transfer feature added
* You can invite other support staff to your remote session
* Added Unicode support for correspondence fields
* Added the ability to change group of users, password, limitations
* Added option to show Mouse cursor on all connections
* Fixed bug in creating new user
* Made more compatible with tablets
* Made compatible with blue tooth mouse
* File Transfer feature added
* You can invite other support staff to your remote session
* Added Unicode support for correspondence fields
* Added the ability to change group of users, password, limitations
* Added option to show Mouse cursor on all connections
* Fixed bug in creating new user
* Made more compatible with tablets
* Made compatible with blue tooth mouse
* when the app is in the background if the private message arrives the notification is shown
* File Transfer feature added
* Remote support sessions can be automatically recorded and played as video.
* Added dual monitor support for the computer sharing screen
* Added the option to fit the remote computer image to the screen
* You can invite other support staff to your remote session
* Problem with connection to Retina displays solved
* Added Unicode support for correspondence fields
* The menu options for each remote connection window were placed in the system menu bar
* Local log system added
* Added feature of automatic recording of correspondence to computer
* Added the ability to change group of users, password, limitations
* Added option to show Mouse cursor on all connections
* Unicode character features added for chat and copying text to remote desktop.Now you can write in Russian, Arabic, Chinese etc.
* New tool has been added to able to check your network condition like package loss and latency.
* Remote screen can be viewed full screen anymore.
* You can invite other support staff to your remote session
* Announcement messages may be sent to all online user groups or sub-groups.
* Sub groups which are under Co-Worker Group can be restricted to chat only with own sub-group.
* Users can be moved in some main groups.
* Your information or agreement text may be showed beginning of CMX and CMXD modules
* Services can be work ONLY with connection offer.
* Services can't be closed from Process Manager or Alpemix config file can't be deleted by users.
* If service password changes when it is online, there will be no need to re-installation.Service password information will be updated automatically.
* There were some Multi-monitor problems in some situations when connected remote desktop.Fixed.
* Screen sharing for any certain area can be used for multi-monitors.
* Supporting has been made suitable for multi-monitors.
* Alpemix works better on high dpi devices now.
* 3.7 - The problem of migration on some computers in version 3.6 solved
* 3.7 - if there are previously downloaded copies of the application when you download again and run the application it was starting too late.Fixed.
* 3.7 - The main user name can update online service applications with right-clicking on the main groups.
* 3.7 - "Show mouse cursors automatically on all sessions" option added
* 3.7 - Added a parameter that allows the CMX module to run with access password from your own software
* 3.8 - P2P connection could not be established.Fixed.
* 3.8 - Some minor errors in file transfer have been fixed.
* 3.8 - The registered entry form was opened small in some rare cases.Fixed.
* 3.8 - Some problems related to Unicode compatibility have been resolved.
* While you connected to remote screen when you send app to background than open again Problems could be experienced.Fixed.
* When the application is closed and opened again, it can remember unatanded access paswords.
* Added option to see the password for encrypted groups.
* With the option added to the list screen, you can see your registered email address and your ip and localip information
* While you connected to remote screen when you send app to background than open again Problems could be experienced.Fixed.
* When the application is closed and opened again, it can remember unatanded access paswords.
* Made compatible with Android 7
* Added option to see the password for encrypted groups.
* With the option added to the list screen, you can see your registered email address and your ip and localip information
* For p2p connections file transfer speed has been increased.(both sides must have the last version)
* Remote support sessions can be automatically recorded and played as video.
* Working with ID / Password option has been added as third option to service installation. Detailed information >>
* Able to automatically install AlpemixService to all computers with Group Policy option has been added. Detailed information >>
* When the service application disconnects, no warning window appears on the screen.
* You can now connect to other computers with access password and connection offer options from service application too.
* "Save to this computer" option has been added for unattended computer passwords.
* Even if the Alpemix program is turned off and on, it remembers the last id passwords.
* Chat texts on the remote screen can be saved automatically on that computer
* After you select the "Just use it to give support" option you can use drag and drop file transfer and you can see network drives on file transfer window.
* With the option added to the list screen, you can see your registered email address and your ip and localip information.
* Added option to see the password for encrypted groups.
* Only companies that connect over the SSL port have the ability to connect to more servers.
* The time and group part are saved as separate columns while the reports are saved as a file.
* Copy and paste to Excel option has been added to the report screens.
* On the list screen, the chat window can be closed with the ESC key
* In some cases the chat window could be stuck in the message writing state.Fixed.
* The program was not sending the empty directories over file transfer.Fixed.
* In rare cases, the remote desktop window could be opened in a small size on the first connection.Fixed.
* While connecting to the other party's desktop, if the other party disconnected it could cause the problem.Fixed.
* In some cases the service application could not update.Fixed.
* Sometimes there was a problem when two people connected to the same computer and then someone leave from computer.Fixed.
* Now you can connect to mac os x computers for give support from any device
* Improved performance
* The connection was broken when it was on the backplane. Fixed.
* Companies with too many users were having trouble entering the list screen. Fixed.
* Added chat option via remote screen
* Improved search in the list option
* Private messaging with multiple lines option has been added
* You can see IP, Local IP, Computer name info of services with right click option
* Authorized users can use "Appear offline to this person" option for customer users
* if you connect to customer user you can use the "Close the Alpemix on the other side" option from "Leave message and close" section
* A lot of fixes and improvements have been made
* You can install AlpemixService with group password
* You can send texts these have alof of lines from private message
* You can see IP, Local IP, Computer name info of services with right click option
* You can also see offline users at search option. Also showing your last search
* You can view the remote desktop larger than the orginal size
* Authorized users can use "Appear offline to this person" option for customer users
* if you connect to customer user you can use the "Close the Alpemix on the other side" option from "Leave message and close" section
* You can use previously saved messages at "Leave message and close" section
* You can read support times and details from local text file with your own program
* At unauthorized computers when the Alpemix starting if you enter admin password it does not ask again for the next starting and it runs with full authority ( Windows 7 )
* When two support staff connect to the same computer and first connected person close the session other person automatically has mouse authority.
* if there are too many sub users on the list, in some cases list screen could freeze.Fixed.
* if any user enter the list with group password or name-surname option and after left a message if he closed the program his message was lost.Fixed.
* While writing a message if new message comes from any customer user, messages could interfere.Fixed.
* if any computer has graphic card problem it was sending screenshots very slow. improvement has been made for some computers.
* Many improvements have been made about the performance and functionality
* Alpemix for iOS version was released.
* Beta version of Alpemix for Mac Os X was released.
* Our Alpemix Pro application has been released for Android.
* It has more features than the current android app.
* It has been made more compatible with firewalls
* Group search feature has been added to "add the explain to the connection report" section
* You will be able to click the URL sended via offline message
* Connection counts are shown in a special message section. You can obtain connection info with click.
* Add Connection explain reminder has been made optional
* Proxy connection settings option has been added to menu of Alpemix Service.
* The settings menu has been added to the module CMXD
* if the client can not connect over your Alpemix Proxy Server it try to connect via internet.
* Very rare on some computers remote desktop window could not been showed.Fixed again.
* if the Proxy server setting is changed the program automatically try to connect with new settings.
* New status lines have been added to the local log file.
* The first connection speed has been increased to the main server
* Improved quality of voice communication in huge screen change
* After you connect with unattended access password at second connection the program remember the password
* When you named the remote window ID also changing the windows taskbar caption of this window
* if the explain has not been added to connection report while closing the remote desktop window warning is given
* 'Leave message and close' option has been added for connecting with unattended access password
* When you click the text received from private message 'Copy URL' and 'Open URL' options are shown
* if the CMX module closed and opened at a certain time it starts with same ID and password without warning message
* Connected to more than one remote desktop, chat conversations confusion is denied
* When you change the remote desktop screen resolution wallpaper picture will not appear again
* Very rare on some computers remote desktop window could not been showed.Fixed.
* Fixed a problem experienced in image transfer when multiple people connect to a computer at the same time(The person receiving support must have the new version too)
* Solved the problem about copy/paste from one remote desktop window to other.
* Additions were made to the local log file
* Alpemix list load time has been reduced. It means faster login.
* List updates ( users login-logout changes ) was causing slowness and problems, it's been fixed.
* An option ( Quick Search ) added to be able to search easily for all users in list.
* Alpemix can be run on by some specific firewall network.
* Screen and file transfer speed has been raised extremely.( Both Side should have latest version of Alpemix )
* Alpemix will decide to change connection type rarely anymore. It will make your connection more steady.
* Your username will be seen on chat area of sported person screen instead of Id.
* On your Alpemix List, you may apply "Minimize all Sub-Groups" option.( with one click Dont show users in Sub-Groups )
* Sometimes crash was occurring on some pcs when alpemix remote connection has been closed. This bug has also fixed.
* After alpemix re-start (close and open) Alpemix asks about "The same id and password". If this option has been chose while No internet connection it was causing an error.It's been also fixed
* Some forms has been fixed cause of high-dpi bugs
* Some minor bugs are fixed.
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